yesb7 Privacy Policy

1 What Information We Collect

When opening an account or using services on the yesb7 platform, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and verification information related to your national identity card.
• Mobile phone number and email address.
• Current residential address (where applicable).
• bKash, Nagad, Rocket, or Upay account number — for deposit and withdrawal processing only.
• Username and password for account login (stored in encrypted form).
• Messages and requests you send via support chat or email.

1.2 Automatically Collected Information

Some information is collected automatically when you use our website or app:

• IP address and device identification information.
• Browser type, operating system, and screen resolution.
• Page visit times, session duration, and click activity.
• Gaming history, bet amounts, and outcome data.
• Login time and location information (for fraud prevention).

1.3 Identity Verification Information (KYC)

To ensure safe and responsible gaming and to verify financial transactions, we conduct an identity verification process (Know Your Customer or KYC). This process may include photographs of a national identity card or passport and selfie verification.

2 How We Use Your Information

Collected information is used only for the following legitimate purposes:

• To create, manage, and verify accounts.
• To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• To provide a personalized gaming experience and send promotional offers.
• To prevent fraud, money laundering, and illegal activity.
• To improve customer service through 24/7 live chat and email support.
• To monitor responsible gaming and identify risks of excessive gambling.
• For technical improvements to the platform and performance analysis.
• To comply with applicable laws and regulations.

We never sell, lease, or transfer your information to third parties for marketing purposes.

3 Information Storage and Retention Period

Your personal information is stored on secure servers using SSL encryption technology. Data retention periods are as follows:

• Information is retained for as long as the account is active and for as long as necessary to meet applicable legal obligations after the account is closed.
• Financial transaction records are retained for at least five years after account closure.
• KYC verification documents are retained in accordance with legal requirements.
• Support chat logs are retained for a limited period for service quality review.

Once the retention period ends, your information is securely deleted or anonymized.

4 Sharing Information with Third Parties

yesb7 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Transaction information necessary to securely complete your deposits and withdrawals is shared with bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.

4.2 Technical Service Providers

Technical service providers required for platform operations (such as server hosting and security management) receive limited, contractual access to data.

4.3 Legal Obligations

Information may be provided to authorities when required by a court order, government directive, or applicable law. In such cases, we provide only the minimum information legally required.

4.4 Fraud Prevention

Limited information may be shared with relevant authorities in cases involving cybersecurity, anti-money laundering, or fraud investigations.

5 Cookies and Tracking Technologies

The yesb7 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help remember your preferences on future visits.

5.1 Cookies We Use

• Essential Cookies: Essential for login sessions, security verification, and basic platform functionality.
• Functional Cookies: To remember your language preferences, game settings, and account customization.
• Analytics Cookies: Collect statistical data to review website usage and improve performance.

5.2 Cookie Controls

You can disable cookies from your browser settings. However, this may limit some platform functionality and cause difficulties with login sessions.

6 Data Security Measures

To ensure the security of your information, yesb7 applies industry-standard technical and organizational security measures:

• All data transmission is protected by SSL/TLS encryption.
• Passwords and sensitive information are stored in encrypted form — no staff member can view them directly.
• Firewalls and intrusion detection systems are active 24/7.
• Regular security audits and vulnerability assessments are conducted.
• Access to data is role-based (Role-Based Access Control) — only authorized staff can view the information they need.
• In the event of a data breach, affected users will be promptly notified in accordance with applicable regulations.

While we are committed to maintaining the highest level of security, no method of transmitting or storing information on the internet is 100% secure. It is your responsibility to keep your account password confidential and to notify our support team immediately if you notice any suspicious activity.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request to view the information stored in your account at any time. We will provide you with a data report within a reasonable time.

7.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your stored information, you may request a correction. Submit this request through the account portal or support chat.

7.3 Right to Delete Information

In certain circumstances, you may request deletion of your personal information. However, retention of information may be required for legal obligations, financial transaction records, or ongoing disputes.

7.4 Right to Restrict Processing

You may request restriction of the processing of your information in certain circumstances, such as when the accuracy of the information is disputed or processing is unlawful.

7.5 Right to Opt Out of Marketing Communications

You may stop receiving promotional emails or notifications at any time. Make this change through your account notification settings or support chat.

To exercise any of the above rights, contact our support team. We will respond to your request in a timely manner after receiving it.

8 Protection of Minors

yesb7 is strictly not intended for anyone under the age of 21. We do not intentionally collect or store information from any person under the age of 21.

Age verification is mandatory during the account registration process. If we become aware that information from a minor has been collected, that information will be deleted immediately and the associated account will be suspended.

For more details on the protection of minors, please visit our Responsible Gaming page.

9 Privacy Policy Changes

yesb7 reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• The "Last Updated" date on this page will be changed.
• For significant changes, you will be informed via your registered email or through a platform notification.
• Continued use of the platform after changes are made will be considered as your acceptance of the new policy.

We recommend visiting this page regularly to stay up to date on policy changes. If you have questions, please contact our support team before the changes take effect.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

We give your privacy the highest priority and review every request with care. Our goal is to maintain a long-term, trustworthy relationship with you.

For more information, please also read our Terms and Conditions and Responsible Gaming pages.