Help Centre
yesb7 Frequently Asked Questions
From opening an account to claiming bonuses, making bKash deposits, and responsible gaming — find answers to all your questions here.
yesb7 is committed to providing a straightforward, transparent, and trustworthy online gaming experience for players in Bangladesh. Below we have compiled detailed answers to the most common questions about account registration, transactions via bKash and Nagad, cricket betting, slots, bonuses, and safe gaming. If you cannot find an answer here, our 24/7 live chat support is always ready to help.
Account and Registration
Deposits and Withdrawals
Games and Rules
Bonuses and Promotions
Security and Responsible Gaming
Account and Registration
To open an account at yesb7, you need an active mobile number, a unique username, and a strong password. The registration process is fully guided and can be completed in just a few minutes. Once you provide a valid mobile number, your account will be activated through OTP verification.
Yes, yesb7 is only for people aged 21 and above. Registration by minors is strictly prohibited. If it is found during age verification that a user does not meet this requirement, their account will be closed and any deposited funds will be returned.
No, each user may open only one account. Operating multiple accounts from the same mobile number or device violates platform rules and may result in all accounts being permanently closed. Please use a single account honestly.
Click the "Forgot password?" option on the yesb7 login page. An OTP will be sent to your registered mobile number. After verifying the OTP, you can set a new password. If you run into any trouble, contact our live chat support.
Yes, after logging in you can update your name, contact details, and preferred language from your profile settings. However, changing your mobile number may require identity verification. The support team can assist with any complications.
Deposits and Withdrawals
After depositing from bKash into yesb7, your account is generally credited within a few minutes. The online deposit process is nearly instant. If there is any delay, contact live chat with your transaction ID and it will be resolved quickly.
The minimum deposit amount at yesb7 is ৳100. This applies to all payment methods — bKash, Nagad, Rocket, and Upay all share the same limit. You can start with a small amount, which makes it convenient for new players.
After a withdrawal request is approved at yesb7, funds are typically sent within 10 to 45 minutes via Nagad and all other methods. This is one of the fastest withdrawal times among online gaming platforms in Bangladesh.
The minimum withdrawal amount at yesb7 is ৳800. Before submitting a withdrawal request, make sure your account balance is sufficient and your bonus wagering requirements have been met. If the requirements are not met, the withdrawal process may be delayed.
yesb7 currently supports four payment methods in Bangladesh: bKash, Nagad, Rocket, and Upay. These are the most widely used mobile banking services in Bangladesh, so nearly everyone has at least one of them. If new methods are added in the future, they will be announced on the promotions page.
yesb7 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (such as bKash or Nagad) may apply their own transaction charges. You should check your provider's fee policy before making a transaction.
Games and Rules
To bet on BPL or any cricket match, log in to your yesb7 account and go to the cricket section. Select your preferred match from the list, choose the market type (match winner, top batsman, etc.), and enter your stake amount. With live betting, you can also place bets while the match is in progress.
Yes, yesb7 is fully mobile-friendly. You can play slots, live casino, cricket betting, and fishing games from any modern browser on a smartphone or tablet. There is no need to download a separate app — just browse the website directly.
RTP (Return to Player) is a theoretical calculation of what percentage of total bets placed in a game is returned to players over the long term. For example, a 95% RTP means that on average ৳95 is returned for every ৳100 wagered. This is a long-term mathematical figure — results in a single session may vary.
Yes, yesb7 uses games only from globally recognised providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe. All games from these providers are tested and certified by independent third parties, which ensures fair play and unbiased results.
Yes, yesb7's schedule is displayed according to Bangladesh Standard Time (BST, UTC+6). Live tables from Evolution Gaming and Ezugi are active 24 hours a day, so you can play with a live dealer at any time.
Bonuses and Promotions
After opening a new account, yesb7 offers a 120% bonus up to a maximum of ৳15,000 on your first deposit. For example, if you deposit ৳5,000 you will receive a ৳6,000 bonus and your total balance will be ৳11,000. The bonus is added automatically — no separate code is needed.
The wagering requirement for yesb7's welcome bonus is 10 times (10x). This means that if you receive a ৳6,000 bonus, you must place a total of ৳60,000 in bets before withdrawing. This is considerably lower than the industry average, making it favourable for players.
yesb7's VIP program has four levels: Bronze, Silver, Gold, and Platinum. By playing regularly you can gradually move up to higher levels. Upon reaching Platinum, you can receive weekly cashback of up to 1.2%. Your activity is evaluated for level progression.
yesb7's VIP cashback rates are: Bronze — up to 0.3%, Silver — up to 0.6%, Gold — up to 0.9%, Platinum — up to 1.2% weekly cashback. Cashback is automatically added to your account every week.
Visit the promotions page regularly to stay updated on all ongoing promotions, special tournament bonuses, and seasonal offers from yesb7. Special cricket bonuses are offered during IPL, T20 World Cup, and BPL seasons.
Security and Responsible Gaming
Yes, yesb7 uses SSL encryption technology to keep all data secure. Your mobile number, transaction details, and account information are never sold or shared with third parties. Our privacy policy provides full details.
If you feel that gaming is having a negative impact on your daily life, take a break immediately. yesb7 offers self-exclusion and deposit limit features. Visit the responsible gaming page for more details and contact live chat if needed.
Yes, yesb7 offers a self-exclusion feature. You can restrict or completely close access to your account for a set period (such as 7 days, 30 days, or longer). Request this through live chat support and the team will act promptly.
Yes, yesb7's customer support team is available in Bengali via live chat 24 hours a day, 7 days a week. For any technical issues, payment queries, or account-related matters, contact us for a quick resolution. You can also reach us by email: [email protected]
Yes, yesb7 helps players set their own daily, weekly, or monthly deposit limits. This prevents overspending and keeps gaming within the bounds of entertainment. To set these limits, contact support chat or visit the responsible gaming page.
Still have questions? Contact support
If you could not find an answer to your question in our FAQ, do not worry. yesb7's Bengali-speaking support team is by your side at all times.
24/7 Live Chat: Click the chat button on the website and speak with us directly in Bengali.
Email: [email protected]